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bilateral operation

Story from nhs.uk

"bilateral operation"

About: St Mary's NHS Treatment Centre (Portsmouth)

my first operation what can I say the staff on the 19/08/2016 the surgeon and operating team fantastic, put at ease had a great sleep. A member of staff looked after me great and the receptionist who made sure my wife was ok who suffers from fibromylgia and made it their job to leave their desk to see my wife thank-you care uk

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Response from St Mary's NHS Treatment Centre (Portsmouth) 7 years ago
St Mary's NHS Treatment Centre (Portsmouth)

Submitted on 06/09/2016 at 11:01
Published on nhs.uk on 07/09/2016 at 02:36

Dear Patient,

Thank you for your very kind feedback. We always try to meet the individual needs of patients and their loved ones as much as possible and it is very good to hear, on this occasion, that this has made a positive difference to your experience. I will ensure that all the staff in the Day Surgery Unit at St Mary's NHS Treatment Centre are made aware, they will be delighted.

Kind Regards

Alison Lawrence

Clinical Quality Improvement Manager

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