"Poor management of spinal clinics"
About: Manchester Royal Infirmary Manchester Royal Infirmary Manchester M13 9WL
Posted by Ruth
My son was referred to see someone about his spine and it's taken about 15 phone calls trying to get the the correct person. When I did finally speak to the spinal secretary, they said it would be December time the appointment would be sent. This is 6 months after the referral was done. Pals had ' nothing on the system' and I was told the manager would ring me... No phone call yet. Breach of the NHS constitution and poor communication leading to poor care.