My son was referred to see someone about his spine and it's taken about 15 phone calls trying to get the the correct person. When I did finally speak to the spinal secretary, they said it would be December time the appointment would be sent. This is 6 months after the referral was done. Pals had ' nothing on the system' and I was told the manager would ring me... No phone call yet. Breach of the NHS constitution and poor communication leading to poor care.
"Poor management of spinal clinics"
About: Manchester Royal Infirmary Manchester Royal Infirmary Manchester M13 9WL
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Manchester University NHS Foundation Trust