"Well looked after now but was not prior to last..."

I am still upset at what happened prior to my last breakdown .I was discharged from my care co-ordinator even though I told them I was unwell and having auditory hallucinations.They came to visit with their line manager when i expressed this again and was subsequently discharged from having a care co-ordinator.I became increasingly worse and was chronically suicidal whilst being manic.I was alone and without help.This breakdown cost me family and friendhips.I am well looked after now but think that the team should be aware of how ill people can become without proper and consistent help. I would like to add that the benefits system is so bad at present that psychiatrists should always provide covering letters.I have been informed by a Conservative M.P that this is unlikely to change in the forseeable future.Assessments are frequent and gruelling and are triggering.If someone is placed in the WRAG group they receive only £70.00 benefit.This does not cover household bills and expenses adequately and leaves people with the constant stress of living in financial difficulty.

Story from NHS Choices

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Response from Hill House (Cmht)

Thank you for your feedback. We are sorry to hear of your concerns. Our aim is to provide the best possible care and treatment for service users and to help us do that we welcome feedback from you, your family and carers. If you would like to discuss your issues further please contact SED on the number below.

The Service Experience Desk (SED) is the central point of contact for all concerns and enquiries, whether these are formal or informal complaints, compliments or suggestions. We welcome any comments you may have on the services we provide. You can contact SED on 0300 555 0535 or email SED@dwmh.nhs.uk

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