"staff were polite, friendly and professional"

About: Queen Margaret Hospital / Endoscopy

(as the patient),

I went for my second colonoscopy today and was very impressed by every one of the staff I encountered - very polite and friendly whilst being professional and making sure I was made aware of the pros and cons of the forthcoming procedure.

My Thanks to the staff involved

More about:
Do you have a similar story to tell? Tell your story & make a difference ››


Response from Gillian Ogden, Clinical Nurse Manager, Planned Care, NHS Fife

picture of Gillian Ogden

Dear gst1

Thank you for taking the time to post your comments. Coming for a colonoscopy is not a pleasant experience and it was good to read that our staff kept you well informed and made your experience better.

I will gladly pass your feedback on to all our staff who will be very grateful to receive your lovely comments.

I hope that you have recovered well

Kind regards


  • {{helpful}} of {{total()}} people think this response is helpful