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Superb care at West Cumberland A&E

Story from nhs.uk

"Superb care at West Cumberland A&E"

About: West Cumberland Hospital

I had to attend A&E on Saturday 13 August after breaking my big toe in 6 places. Can I say that the service was first rate. Caring, thoughtful staff who had my interests at heart. I had to return to A&E on the Sunday night for further treatment to relieve a pressure build up in my toe. The staff were absolutely excellent and had me sorted in no time. The staff in A&E are not only a credit to West Cumbria but the NHS in general. Thank you for getting me on the road to recovery. Pete cook

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Responses

Response from West Cumberland Hospital 7 years ago
West Cumberland Hospital

Submitted on 19/08/2016 at 09:12
Published on nhs.uk on 20/08/2016 at 02:30

Dear Mr Cook

Thank you for getting in touch with us with such a positive review of your recent experience of the A&E department at West Cumberland Hospital after breaking your toe. I can only imagine how painful that must have been.

I am very pleased to hear that you found the care and attention to be of such a high standard and I will pass your comments to the Matron for the area as I am sure she will be delighted to share your feedback with the wider team, especially those on duty on the Saturday 13th August and Sunday 14th August.

I do hope that your toe is continuing to improve and that you are feeling a lot better.

Best wishes for the future.

Alison S-D

Patient Experience

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