"Physiotherapy Aftercare"

Generally I dont have a great deal to complain about - although I beleive my 92yr old mother who was recovering firstly from a partial hip replacement operaration and then secondary Esophagitis - she was moved to the Gastro ward and 3 days later as I was bringing a change of clothes for her was informed she was ready to go back home - I hadnt been consulted at all about this desicion either. Both Gastro and Physio had said she was ready to go home and gave me a "suitcase" of medication and a quick walk- through as to how/when to give these to my mother. Since April we have had 2 calls from the Physio/OC department - One of which were during the day I called out an emergency ambulance via 111 and the other telling me they were sorry that not one person had come and seen her for even a basic assessment - however despite these concerns they still havent made any moves to correct this.!