"LCH bloods clinic has really improved"

About: Liverpool Community Health NHS Trust

(as a staff member posting for a patient/service user),

The clinic has really improved - I've waited for an hour and a half in the past. They used to have one phlebotomist, now they have two on. the corridor is long and some people are quite slow - perhaps calling people to wait in a chair outside the room could speed waiting times up.

Overall, it's a very pleasant place to come to, the staff are always very nice.

Posted by Healthwatch Liverpool on behalf of service user.

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Response from Kate Jones, Equality & Patient Experience Manager, Liverpool Community Health NHS Trust

Thank you for sharing your comments, it really is a boost to staff

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful