"Fracture Clinic Visit"

About: Hereford County Hospital

Our daughter recently had an appointment at the fracture clinic at County Hospital for treatment on a fractured elbow. She needed to see a Doctor, have x-rays and a replacement cast. The treatment we received at the hospital was first rate. The clinic was clearly very busy, but we were seen promptly. The staff we dealt with were a credit to the NHS. The Radiographer we saw was especially kind and courteous, but special mention has to go to the person in the Plaster room who fitted a new cast for our daughter.They did everything possible to make her feel at ease. She is only three and was therefore a little nervous and scared about what was going on. Their manner and general demeanor certainly helped to calm her down. Thank you for being so kind and understanding.

Story from NHS Choices

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Response from Hereford County Hospital

On behalf of Wye Valley NHS Trust I would like to thank you for taking the time to provide us with your patient feedback.

Thank you for your compliments which I shall be passing on for you.

Many thanks.

Patient Experience Team.

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