"Some of the nurses were very kind ..."

About: John Radcliffe Hospital

(as the patient),

What I liked

Some of the nurses were very kind and attentive

What could be improved

1. Had 2 wait (mostly nil by mouth) for 2 days to have an emergency appendecomy

2. There was a lack of communication between the staff regarding when I was going to theatre

3. My drain was left in too long and had to be ripped from my abdomen despite having adhensions growing round it

4. I as not given any information about post operative symptoms - this caused me some anxiety when I was still in pain 3 weeks later

Anything else?

The nurses and support staff were very busy and worked extremely hard

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Response from John Radcliffe Hospital

Oxford Radcliffe Hospitals NHS Trust replies: We are very sorry that you were unhappy with your treatment at the John Radcliffe Hospital. If you would like to raise any of these issues with us in person, please contact our Patient Advice and Liaison Service. You can call them Monday to Friday 9.00am - 4.00pm on 01865 221473 / 740868, or email PALSJR@orh.nhs.uk.
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