"Breast Care Service exemplary"

About: East Surrey Hospital

I was unfortunate to be given a recent breast cancer diagnosis, but cannot praise highly enough the slick, streamlined service that I have received, starting with the Jarvis Centre in Guidford, culminating in my surgery today at East Surrey. All staff, without exception have treated me with dignity, respect and the utmost sensitivity at a difficult time. I will endeavour to write in to thank individuals, but in the meantime, thank you, and keep doing what you're doing!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Ellie Kinch, Service Manager, Surgery, Surrey and Sussex Healthcare NHS Trust

Dear Carole,

I am very happy to hear that your recent experience of our breast service was as positive as it could be and I hope that you are recivering well.

Thank you very much for your feedback which I will share with the the team,

Kind Regards

Eleanor Kinch

Service Manager - Surgery

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Response from Angela Eiffert, Radiology Operations Manager, Diagnostic Imaging, Surrey and Sussex Healthcare NHS Trust

Dear Carole, Thank you for your valuable feedback regarding your recent experience of the breast service. I will pass this info on to the team within Diagnostic Imaging, whom all strive to ensure all patients are treated with the same comapassion and care. It is nice to have such fantastic feedback.

I do hope you have recovered.

Thank you once again.

Kind regards

Angela Eiffert

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful