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Care Opinion

Hospital Feedback

Story from nhs.uk

"Hospital Feedback"

About: Royal Surrey County Hospital

My Sister was rushed into your hospital last Friday. She has ovarian Cancer,your staff have prevented her from having a drain fitted to drain her stomache and she was to have her Chemotherapy today which didn't happen because one of your Junior docs made a mistake by saying your still waiting for her anti immune bloods. This is poor patient care,you have prevented my Sister from getting better and now you have drugged her up on diazepam and morphine. Disgusting I'm appalled this is my sister's life your playing with.

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Responses

Response from Royal Surrey County Hospital 7 years ago
Royal Surrey County Hospital

Submitted on 16/08/2016 at 11:07
Published on nhs.uk on 17/08/2016 at 02:31

Thank you for taking the time to share your feedback, which is always gratefully received. Here at Royal Surrey we always strive to provide the best care anywhere and I am disappointed to read that we appear not to have achieved that on this occasions. Please be assured that all complaints and concerns are taken extremely seriously. In order for us to investigate your sister's experience, please could you email rsc-tr.communications@nhs.net.

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