"Excellent Treatment / Superb Consultant"

About: Manchester Royal Eye Hospital

I have 2 eyes requiring treatment. First eye was operated on 1 week ago and I have never had surgery or general anaesthetic so was quite nervous. The Prof and the staff at Manchester Eye Hospital made me feel very calm and so far a week on with another eye to be operated on in 3 weeks I feel no stress now with the next operation. I can recommend the Manchester Eye Hospital and the Prof. as being excellent, professional and caring. The nurses were delightful and made me feel very comfortable.

Story from NHS Choices

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Response from Patient Experience Team, Manchester University NHS Foundation Trust

Thank you for taking the time to post your kind comment on the NHS Choices website complimenting the staff at Manchester Royal Eye Hospital. W e were pleased to read that you had a positive experience in the Ophthalmology Department and that you found our staff to be professional and caring and that they were able to help you to feel calm and comfortable during your visit. We were especially pleased that you felt that you received a high standard of care and treatment and that the excellent service you received has helped to lessen your worries about any future treatment. It is always good to receive feedback which highlights the hard work and dedication of our staff. We will ensure that your feedback is passed on to the Lead Nurse of the Manchester Royal Eye Hospital so that it can be shared with the team involved in your care.