"Still waiting for mri results. No idea what to do"

About: Charing Cross Hospital

5 weeks ago I was sent by my doctor to a and e for urgent scan. From the ct. They found I had a more serious problem. (Their words). And that I needed a few mri scans. 3 I think. This was booked for that next day as it was already too late for the same day. Then I get a notification telling me it will be a week for the Mris .

Once the mris were done. I was told my doctor would be given results within 10 days.

It's now 20 days. My surgery hasn't got anything and now tells me it's for me to chase up. The hospital is uncontactable. And the pals service no one home.. I'm at a complete loss

Story from NHS Choices

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Response from Charing Cross Hospital

Imperial College Healthcare NHS Trust is very concerned about your feedback posted on NHS Choices and wishes to apologise to you for the delay of your MRI results in our Imaging Department at Charing Cross Hospital. We would like to encourage you to contact PALS on either 0203 313 0088 or email pals@imperial.nhs.uk

If the PALS phone is busy, please leave a message and a PALS Officer will get back to you.

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