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"Very caring staff"

About: Leicester Royal Infirmary

I was rushed into the Jarvis building/ Kensington building GAU on 10 August 2016 very late at night from a&e, as I was heavily bleeding from a mc. Whilst i do not want to go into detail about the mc I would like to say that all of the staff on the ward who cared for me were very kind, professional and sympathetic. The consultant who who saw me was sincere and explained things clearly to me without patronising me. They stuck to the facts and didn't just tell me what I wanted to hear. They were sensitive to my situation even though they have probably seen many patients like me.the HCAs and students were also caring and compassionate. Thank you really got me through the worst time of my life. May happiness always be by your side.

Also the doctor who saw me later in the day and the night nurses, thank you for being understanding and caring. It's an awful time and the staff on the ward helped so much, they're work should be acknowledged. Thank you again.

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Responses

Response from Leicester Royal Infirmary 7 years ago
Leicester Royal Infirmary
Submitted on 15/08/2016 at 11:23
Published on nhs.uk on 16/08/2016 at 02:32


Dear reviewer, thank you for taking the time to review Gynaecology at Leicester Royal Infirmary.

We are pleased that you had such a positive experience at obviously what was a very distressing time.

We are glad that you felt informed, but the staff were compassionate to your situation.

Your comments are very much appreciated and will be passed on to the teams. involved.

All good wishes for the future, Communications Team, Leicester's Hospitals.

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