"Wonderful staff and care"

About: Guy's Hospital

Came in for day surgery here and can't complain at all. The staff were exceptionally kind and assuring. From the pre-op assessment but particularly the ENT clinic and surgery team. Before putting me under they were very friendly and comforting, letting me know what was happening every step of the way. When I woke up in recovery, the nurse looking after me was equally attentive and empathetic. The surgeon and anaesatist could also see I was quite scared and took the effort to come speak to me before and after the procedure. Would definately recommend for anyone and their family to be trested here.

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Response from Guy's Hospital

Thank you for taking the time to share your feedback with on your recent experience of day surgery at the Trust. We are pleased to hear that you were treated with kindness and understanding. It is good to know that staff provided you with plenty of re-assurance during what was clearly an anxious time for you.

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