About: Heartlands Hospital / Maternity

(as the patient),

I can't say a bad word about the midwife that delivered my little boy 11 days ago. I can't remember her name all I want to say it a big thanks you and happy I had him on willow suite.

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Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust

Dear Babyboy

thank you for your kind words regarding your recent birth experience at Heartlands Hospital.

Congratulations on the birth of your baby boy!

I will ensure that your comments are highlighted to Carol Lee our Lead Midwife for Patient Experience who will share your feedback with all of the Willow and Maternity Team.

I do hope this is acceptable and thank you once again for taking the time out of your day to provide your feedback as I am sure you have your hands full with a new baby! congratulations again and thank you for your comments, a positive patient experience is extremely important to us.

Kind regards

Marie Helebert

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