"Outstanding service"

About: Royal Alexandra Hospital / Cardiology

(as the patient),

I had an appointment in Cardiology for an echo and the staff on site made me feel welcome from the minute I stepped foot in the ward until I walked out. The man who took my echo was amazing. He put me at ease and told me everything he was doing and why he had to apply pressure at times. I would like to commend the department for their professionalism and for putting me at ease throughout an appointment I was very worried about.

Thank you.

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Response from Marie Farrell, Sector Director - Clyde, NHS Greater Glasgow and Clyde

picture of Marie Farrell

Paul, thank you very much for taking the time to share this feedback with us. It is extremely reassuring to know that you feel your care was professional and that the staff met all your care needs. I will share your feedback with the team and I know they will be delighted.


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