"Barred from mental health "support""

About: Devon Partnership NHS Trust

Last week and this week I was referred for an assessment by the Mental health team by two other agencies, the crisis team and DAS, I have just been told that I cannot be assessed or get any support for my mental health problems because the team meeting decided it was not something they will back despite my being suicidal recently. My GP has also referred me but if the team do not accept the judgement of the two agencies I have dealt with so far they will probably not change their minds after getting yet another request for help from a great GP who has known me over a long period of time. I have not been difficult all I want is some access to the afternoon helpline and someone to monitor my drugs. Is this why Exeter has such a bad reputation for Mental Health?

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Response from Devon Partnership NHS Trust

We are very sorry to hear of the issues you have been experiencing in accessing part of our service. We would like to look into the matter further to identify the issues and to make sure we put in place appropriate support for you. Would you be willing to contact our Patient Advice and Liaison Service (PALS) on Freephone 0800 073 0741 or by email dpn-tr.pals@nhs.net to leave your name and contact details so we can carry out an investigation? Best wishes.

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