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A credit to the NHS

Posted By MsF

"A credit to the NHS"

About: Crosshouse Hospital / General Surgery

(as the patient),

I had a day surgery appointment back in March at Crosshouse Hospital and found it a really good experience given what was happening! It was minor surgery on my toe but the surgeon and nurse made it so easy and interesting. I'm sorry I can't remember the name of the nurse but the surgeon was Alistair and both were a credit to the NHS.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 22/08/2016 at 12:53
Published on Care Opinion at 13:52

picture of Eunice Goodwin

Dear MsF,

Thank you for taking the time to share your interesting experience and I am glad it worked out so well. I will pas this to the team for their information. I am sure they will be a delighted to receive it too.

I hope that is you finished with surgery and all mended now.

Best wishes,

Eunice

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