"I was informed of everything that was happening"

I was in the day surgery unit at Queen Margaret Hospital Dunfermline hospital to have an orthopaedic procedure. From arrival until leaving I had nothing but the best treatment from all staff who were involved in my care. I was informed of everything that was happening throughout the whole day and was never left thinking "what is going on".

I can't express enough how at ease I felt because of this. Entering hospital is a bit scary for everyone and the staff in this unit do everything possible to make sure the patient is cared for properly. The do have a sense of humour as well which for me was perfect.

I informed staff that I had recently finished treatment for Hep C and had an undetectable outcome (cure). It did not change they way they reacted to me either professionally or personally. In fact the whole experience was rather like a day out!