"Phlebotomy Service Vale Farm Health Centre"
About: London North West Healthcare NHS Trust London North West Healthcare NHS Trust HA1 3UJ
Posted by George Vulkan
Since the Chaplin Road phlebotomy service was stopped it has become very difficult to find a reasonable replacement. Today I visited Vale Farm Health Centre for a fasting blood test and having been told on the phone that they do not accept bookings even for fasting tests I turned up at 08.20. The waiting room was already very crowded. I had my test at 09.55 - one and a half hours later. I consider this to be unacceptable.
I was told there were two phlebotomists on duty, but one only dealt with registered patients of the clinic. I hope the Trust will take some action to improve the present very poor facilities for blood testing in this area and in particular. I do not have any complaints about the receptionists at the clinic who work under great pressure, or the phlebotomist themself.