"Really quick friendly place"

About: Ilkeston Community Hospital

Went in after hurting my ankle the previous evening and was worried I had broken it. Saw a very polite receptionist who took my details, about 3 mins later I was called in to explain to the nurse what had happened. After another 2 min wait I went through to be examined and was sent for an X-ray. Waited about 10 mins for X-ray then back to waiting room for 2 mins before seeing the nurse again with the outcome which was thankfully just a bad sprain. The process took less than 1 hour, every single member of staff were lovely, polite, helpful and friendly and the waiting times were so low it felt I hardly waited at all. Much quicket than a&e at qmc would have been and no parking charges either. I would highly recommend the minor injuries unit here and should I ever have anything like this happen to me again I will choose this hospital. A credit to the NHS.

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Response from Ilkeston Community Hospital

Dear Anon

Thank you for your kind, positive comments regarding the care you received following your recent visit to the Ilkeston Minor Injuries Unit. Your feedback is both very rewarding and welcome to the staff here who aim to give each patient a friendly, efficient service.

We wish you a speedy recovery and are happy that you would recommend our service to others.

Julie Henson

Senior Sister

Ilkeston MIU

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