"After care"

About: Chesterfield Royal Hospital

On 1 July I was admitted for a tah with bilateral salpingo oophorectomy and omental biopsy and also treated for endometriosis. I was obviously very apprehensive, but was treated with the utmost respect, care and professionalism from my arrival at theatre admissions through to my stay on Murphy ward and subsequent discharge. I was told to expect the biopsy results within 3 weeks and a follow-up appointment in 6 weeks. Almost 6 weeks later I have received a letter with the biopsy results and also stating no follow-up appointment is necessary.

I appreciate that without complications follow-up appointments are not deemed necessary by the depart. Nevertheless what I have been through is not "routine" for me as an individual and it would have been so helpful in the healing process to have spoken to the gynaecologist to understand what was involved, to what extent and possibility of certain recurrences. All I can say is super care but non existent aftercare after such a major operation.

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Response from Chesterfield Royal Hospital

I am really delighted to read how you felt you were cared for during your hospital stay for a surgical procedure.

I am however really concerned to read your comments about the aftercare and follow-up and understand how you must feel about not being able to discuss the operation afterwards.

I hope you see my post and give our Assistance and Complaints team a call.

I would like to see how we can help to resolve this issue for you and perhaps enable an opportunity for you to speak to the consultant.

I completely appreciate that to you as an individual an operation of this sort is not ‘routine’.

I hope you are continuing to make a good recovery.

Kind regards Sarah Turner-Saint, Head of Communications

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