"They don't care, you just another number!!"

About: King's College Hospital (Denmark Hill)

They keep re-scheduling my appointments for tests to be admitted to hospital overnight.

and I am still waiting for test to be done - several months now!! I have now taken off work several days and have lost a lot of money (which my family is short at the moment already due to my ill health and inability to work at times)... They have made several appointments for me at the beginning and letter were randomly sent that were contradicting one to another. Made right confusion. Now they decided to admit me to hospital overnight for several tests at the time but they cannot find the bed for me on the day of booked tests. I had to take two days of work each time tests are booked, I will be ringing admission officer all day and at the end of the day they will say sorry no bed today we will reschedule the tests!!! Its a joke!!!! I cannot keep taking time off work and no-one want to admit they making me about and do something about it! Avoid this department and ask for a referral to another hospital if you can.

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Response from King's College Hospital (Denmark Hill)

I am sorry to hear about the difficulties you are having with the booking of tests in our neurology department.

If you have not already done so, can I suggest that you to contact our Patient Advice and Liaison Service who will be able to help you further on the matters that you describe.

They are contactable by phone on 020 3299 3601 or via email to kch-tr.PALS@nhs.net

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful