"No response from PALS"
About: Frimley Park Hospital (Frimley) Frimley Park Hospital (Frimley) Frimley GU16 7UJ
Posted by Parndy (as ),
Called PALS at hospital the minute I waked through the door having just come from the hospital, where there were two members of staff manning the office this morning. Unanswered call that eventually went to voice mail. Left a message asking someone to call regarding a complaint I had regarding my hospital experience this morning. As of 8 pm this evening, still no response.
I think this is a shocking level of customer service on par with the incident I was calling to report on this morning.