"8 or more weeks wait for initial appointment."

About: East Kent Hospitals University NHS Foundation Trust

One can only wonder how the triage system works for new patient referrals is actually decided. The new CEO appears to have a vast number of lucrative positions over the last few years, yet his tenures appear to have ended in failures, this is going to be yet another one.

|The appointment system needs looking at very carefully especially for first time appointments.

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Story from NHS Choices


Response from East Kent Hospitals University NHS Foundation Trust

I am sorry to learn that your initial appointment was delayed.

If you contact PALS (Patient Advice and Liaison Service) we can look into this and find out the reasons for the delay.

PALS can be contacted on 01227 783145 or 01227864314 (there may be an answerphone - please leave a message and we will guarantee to get back to you) or by email at ekh-tr.PALS@nhs.net

I hope that the eventual appointment is helpful to you.

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