"Queen's hospital"

About: Queen's Hospital (Romford)

to start of with to went to King George Hospital as sent by gp 15 min I was seen by a nurse 45 min later by doctor who sent me to Queen's Hospital at 8 am I only had 2 people in front of me I had letter to hand the doctor from K.G.H 30min later nurse came over to had a look at the letter and then sent me over to the doctor 2 hours latter I had not seen any doctor I ask a nurse how long to go before I get seen to a doctor came and said it could be 4 more hours before getting seen to what would make it over 6 hours I would not recommend this hospital to any one .

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Response from Queen's Hospital

Thank you for taking the time to provide us with your feedback. I am sorry to hear the delay you encountered when visiting out Emergency Department Queen’s Hospital. Unfortunately, we are not able to determine how many patients are going to access our Emergency Department on any one day and patients that do access the service are triaged based on their clinical need, which can sometimes result in a patients waiting longer than we would like. If however, you would like to discuss your concerns further, please contact our PALS team on 01708 435 454, or by email PALS@bhrhospitals.nhs.uk.

Yours sincerely

Dr Nadeem Moghal

Medical Director

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