"To whom this may concern. I am ..."

About: Royal Derby Hospital

(as a relative),

What I liked

To whom this may concern.

I am writing to tell you how I feel about a member of you’re A&E staff who dealt with my husband, around 4.am today until 6.am.

This lady I have to say is one of thee most wonderful “earth Angels” I and my daughter have ever met. She was, and is incredible and showed my husband such caring compassion beyond anything I have ever known.

She gave my husband a bed bath as he was in a mess, and also gave him his enoaxaparin injection I had taken along with me, in case he was admitted. All this, along with a warm comforting attitude.

Accident and Emergency are normally manned by very efficient nice caring people [with the exception of one or two]. But for you’re A&E to have a lady like this on your staff is indeed a blessing for your future patients.

This lady is and always will be my “Earth Angel”.

Please inform her of this email if you would be so kind.

My husband is slowly slipping away from me, and he called her his treasure. In the couple of hours we had met her, my opinion of the NHS has indeed changed.

Gods Blessings to her and all of you there. xx

Kind Regards

Elaine Newcomb.

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Response from Royal Derby Hospital

Thank you for your kind comments. We are really pleased to hear that the treatment and service you received was of the highest standard. We take pride in caring and our staff appreciate you taking the time to thank them for their hard work. Your comments have been passed on the member of staff who helped you and your husband.

J. Roberts, Communications

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