"Appointments and feeling rushed"
About: General practices in Lanarkshire General practices in Lanarkshire
Posted by Ailbail (as ),
I recently moved to the area and had to register with Wellwynd practice as no other doctor was taking on patients I thought great I'll be able to speak to someone who can help again. I was very wrong. I have tried more days than I can count to try and get an appointment. The phone is constantly busy or the line cuts off, the website stated you could phone between 2: 30-4: 30. I finally got through at 4: 01 to be told it ended at 4 and to try again the next day. it's impossible to get through on the phone and the one appointment I had I felt so rushed to get back out the door. This has made me very anxious, unwilling and upset about having to go back even though I need to. hoping I can get through and maybe have a more present experience next time round. to top it all the website isn't loading for me so I don't even know the times I'm allowed to phone for an appointment