"Day Surgery and afterwards in Canterbury Ward."
About: Chase Farm Hospital Chase Farm Hospital EN2 8JL
Posted by G****e
I went in for day surgery yesterday (3/8/16) to have keyhole surgery on my knee. I ended up having a epidural instead of a general this was all discussed with me first. Afterwards I was taken to Canterbury Ward to recover. I cannot speak to highly of all the staff including the porters. They all helped with my transfer into my bed, (I could not have done this on my own, because I was numb below my waist) I was supplied with mugs of coffee and top ups of my water jug, oh boy did I need my fluids. All the staff were happy and joking and laughing and interacting with their patients and nothing was to much trouble. What a difference this makes.
Not like last December when I came in for my first minor surgery and was afterwards taken to Wellington Ward (this was the first time I had ever had a epidural and didn't really know anything about the after effects) I didn't get any help with my transfer into my bed, the nurses just stood there and watched me while I tried to struggle onto my bed. I did manage in the end, but I wasn't laying straight. Yet again no attempt to help me. My daughter came later on and asked me why was I laying like that? and she had to help me, by then I was feeling sick there wasn't anything to be sick in she pressed the call bell but in the end she had to go and ask for a bowl and was asked why? All I was doing was reaching all the time, I was never sick. But I was given a anti-sickness injection.(which seemed to make by dehydration worse! and I ended up with a terrible headache. I also had to ask for a jug of water. The staff were unhelpful and did not seem to have any people skills? or were they interacting with their patients. It was because of that experience I wasn't looking forward to coming into hospital again! It just goes to show you what a difference it makes to have a contented and happy work force from the top right down to the lowest paid?