"appointments center staff very ..."
About: The Royal London Hospital The Royal London Hospital London E1 1BB
Posted by l**********i (as ),
What I liked
appointments center staff very helpful and always trying to do their best on giving advice on what should you do next if you kind of stak eg.i needed to see the doctors urgent and the next appointment is january 2011.
What could be improved
the way of some doctors deals and handels
pacients and their needs,listening skills,awating time should be acceptable eg .ive been booked to see dr at 3 pm and apparently duo to fier alarm he manage to see me at 6pm.staff working together for the highest care of the pacients and this could reduces tensions and stress to both pacients and staff but at the moment colaboration is missing big time
ive been asking for help and advice to Pals ,
unfortunately didn`t do it for me, i feelt totally lost and confuse by their adviced why are there for???anyone!!