"The cleanliness was outstanding ..."

About: Maidstone District General Hospital

(as the patient),

What I liked

The cleanliness was outstanding in the Conorary Care Unit. Consultatants, Doctors, Nurses were fastidious to ensure patients were cared for in a clean and healthy atmosphere. The floors, beds(including the structure), furniture, lamps etc were cleaned with appropriate solution daily. Well done.

What could be improved

I suggested a mirror and hook on the door to the shower room of Culpperper Ward. Within two days I had a phone call to say the matter had been directed to the appropriate department. That is excellent PR.

Anything else?

I have to return for further treatment and I am happy the Hospital's track record is subject to history and I look forward to receiving care and support of the team.

Story from NHS Choices

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Response from Maidstone District General Hospital

We would like to thank you for taking the time to comment on your experiences at the Maidstone Hospital. All comments are passed on directly to the appropriate manager of the department concerned for them to learn from and improve their services. If you require any assistance in the future, please do not hesitate to contact mtwpals@nhs.net or call them on 01622 224960. Kind regards Maidstone & Tunbridge Wells NHS Trust (SG)

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