"Endoscopy Suite"

The care during my procedure by the nursing staff was to a very high standard. They were not only professional but very caring and supportive. Dr Henry, who carried out the procedure, was excellent and informative and made you feel very much at ease.

I am aware that staff need to be professional, however I believe that staff also need to have a human side where the patient needs to be reassured, listened to and supported and the staff within the endoscope suite definitely had that balance. Patient centred outcome was first on the staff agenda.