"Thank You"

About: University Hospital (Coventry)

I would like to thank Secretary to Breast Screening. I telephoned them in some discomfort, seeking an emergency appointment. They were kind, considerate and caring. A true vocation to helping people in need. Many thanks, your truly wonderful.

Story from NHS Choices

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Response from University Hospital (Coventry)

Thank you for providing feedback on your experiences of the Breast Screening Service.

It was lovely to read your comments about the Secretary of our Breast Screening Unit being so kind and caring to you when you needed an emergency appointment.

This is exactly the standard of care which we aim to provide to all our patients.

I have passed your comments on to the Modern Matron for this service so they can share your thanks with the individual involved.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff.

Thank you for leaving your comments on NHS Choices.

Communications Team

University Hospitals Coventry and Warwickshire NHS Trust

Telephone: 0800 028 4203

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful