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"Still in agony and feeling unwell"

About: Royal Sussex County Hospital

I saw the orthopaedic department a few months ago to discuss my ongoing chronic lower back problems which stem from a serious injury called cauda equina syndrome and also other debilitating symptoms. But unfortunately I havnt got anywhere and am still unwell. I was offered 12 sessions of physio in Brighton but this not convenient as as I often find it hard to leave my house due to the extreme pain I'm in. And I never heard about them appointments anyway. I feel I need to be investigated further and get some sort of plan in place if possible please. I know how overstretched the NHS is I appreciate that but surely its not right to leave somebody feeling so unwell and in so much pain with no treatment plan in this day and age.

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Response from Royal Sussex County Hospital

I am really sorry that you have had such poor experience, which has had such a negative impact on your quality of life. Please contact the Patient Liaison Advocacy Service (PALS) on 01273 664683 or 664973 or email on, for help with this issue.

Kind regards,

Hannah Pacifico

Patient Experience Team

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