"could not have been more satisfied with the whole process"

About: Queen Margaret Hospital / Plastic Surgery & Burns

(as the patient),

I had a small procedure carried out this week in plastic surgery at Queen Margaret Hospital in Dunfermline and both members of staff who helped in the process were a real credit to the NHS and to their hospital. I was made to feel relaxed, had the whole procedure carefully explained to me and the atmosphere throughout my short stay was supportive, thoughtful and reassuring. I could not have been more satisfied with the whole process and would like to say another very big thank you to Deborah and Tanya.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››


Response from Arlene Saunderson, Head of Nursing, Planned care, Planned Care, NHS Fife

picture of Arlene Saunderson

Dear BMF,

Thank you for sharing your expeirience on patient opinion. I am really pleased to read that you were very happy with the standard of care during your recent experience in our plastic service. Deborah and Tanya will be delighted with your comments.

Thanks again and hope you have a good recovery.

Regards Arlene

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful