"Excellent service at Hutchings Ward"

About: Torbay Hospital

I would like to take this opportunity to express my sincere gratitude and appreciation for the way in which I was treated during my recent attendance at the Colorectal Surgery Clinic at Hutchings Ward.

I can report that everyone with whom I came in contact, from the charming member of staff on the Clinic Reception onwards, whether nursing or clerical staff, greeted me with a smile. I was (and am) an extremely nervous patient and these kind acts put me very much at ease and reassured me.

I realise that the NHS and its personnel are under tremendous pressures these days and it is a credit to the hospital that your people, in their very busy days, provide these little touches of kindness which mean a great deal.

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Response from Torbay Hospital

Dear Hutchings Ward Patient

Thank you for your kind comments.

We are really pleased that the care and treatment you received reached the high standards we constantly strive to achieve.

Kind regards

Patient Services

Torbay and South Devon NHS Foundation Trust

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