"Dental appointment"

About: Amersham Hospital

I had appointment at out patients clinic with dentist specialist. I was given appointment after 2 months because they were busy?. When I was seen, the dentist relied on same info from my dentist and did not properly checked. The dentist had made their mind for me to have root canal, thats what my dentist wanted and the reason I went into hospital to know if the cist can be removed without root canal. It took the dentist just 2 minutes to say "you need root canal" because that's what their colleague who is my lovely dentist told them to recommend? . the worst thing was that the dentist was listening to me and I could not believe I was out of that clinic in 5 minutes after having to wait for two months. I didn't feel respected & i wasnt listened to.

I cannot believe that you pay them taxes and thats how they treat you. I would not recommend any one to use Amersham Dentist outpatients clinic.

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Response from Buckinghamshire Healthcare NHS Trust

Dear Anonymous

Thank you for taking the time to post your comments of feedback of your experience visiting the Amersham Dentist Outpatient Clinic.

I was sorry to read that you felt disprespected and not listened to when attending for your apointment, and that this appointment you had waited 2 months for was over in 5 minutes. I can understand how frustrating this must have been for you.

If you are happy to share more detail about your specific experience, please contact our dedicated Patient Advice and Liaison Service (PALS) ON 01296 316042 or email PALS@buckshealthcare.nhs.uk

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