"Extremely disappointed."

I was referred to the service by my doctor after many weeks wait. I have been called a couple of times and asked if im ok and just sent a diary sheet and a basic book on how I need to help others to help myself. Which I have been doing for many years as my parents have always told me to respect others around me and help where I can. I was asked once to visit Louth. Which I thought i might be getting better support but no i got laughed at for the hours I work and where I work. So I rung to ask to see someone else but now been told I've had all the possible help I can get at this service. So I feel extremely let down by the service.

Story from NHS Choices

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Response from Heather Hunt, Patient Experience Advisor, Lincolnshire Partnership NHS Foundation Trust

Thank you for taking the time to post your comments regarding the service in Louth. I am sorry that you have had a bad experience. If you would like to contact me on 01529 222266 or e-mail patientexperience@lpft.nhs.uk then we can discuss your experiences.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful