"Dental emergency care provided by NHS Western Isles"

About: Western Isles Hospital / Oral Surgery & Medicine

(as the patient),

I had the misfortune to develop a very painful dental problem which woke me from sleep at 0300 and prevented any sleep or rest thereafter.

Following triage I was given an appointment out of hours for only 3 hours later that day (Sunday) at the Dental Centre in Stornoway. That in itself was a relief and in addition the care and treatment from the Dentist and Dental Nurse was second to none, problem promptly identified and sorted.

A much deserved well done!

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Response from Denise Symington, PFPI Development Officer, NHS Western Isles

Dear jamg

Thank you for taking the time to send me your feedback on your recent experience of emergency dental care -I am glad to hear that you were able to be seen promptly and that you were happy with the care and treatment you received.

I have passed on your kind comments to the team at the Dental Centre in Stornoway, and I know they will welcome your feedback on their service.

Kind regards

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