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Dental emergency care provided by NHS Western Isles

Posted By jamg

"Dental emergency care provided by NHS Western Isles"

About: Western Isles Hospital / Oral Surgery & Medicine

(as the patient),

I had the misfortune to develop a very painful dental problem which woke me from sleep at 0300 and prevented any sleep or rest thereafter.

Following triage I was given an appointment out of hours for only 3 hours later that day (Sunday) at the Dental Centre in Stornoway. That in itself was a relief and in addition the care and treatment from the Dentist and Dental Nurse was second to none, problem promptly identified and sorted.

A much deserved well done!

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Responses

Response from Denise Symington, Patient Focus Public Involvement, Clinical Governance, NHS Western Isles 7 years ago
Denise Symington
Patient Focus Public Involvement, Clinical Governance,
NHS Western Isles

Lead Advisor to NHS Western Isles on Public Engagement

Submitted on 05/08/2016 at 10:05
Published on Care Opinion at 10:14

Dear jamg

Thank you for taking the time to send me your feedback on your recent experience of emergency dental care -I am glad to hear that you were able to be seen promptly and that you were happy with the care and treatment you received.

I have passed on your kind comments to the team at the Dental Centre in Stornoway, and I know they will welcome your feedback on their service.

Kind regards

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