"Orthroscopy Wed 27 July 2016"
About: BMI the Edgbaston Hospital BMI the Edgbaston Hospital Birmingham B15 2QQ
Posted by Anonymous
Had my operation here on Weds 27 July. Absolutely appalling patient care and looking after my well being.
I was extremely ill with the anaesthetic and spent most of the day feeling sick.
It was quite obvious I was not well. However nurses did not seem bothered or concerned.
Cutting a long story short as I'm putting in a formal complaint... despite me vomiting and having an extremely high temperature the staff nurse was more concerned that their shift was finishing and I had still not been discharged.
The staff nurse brought the discharge papers and medication put them on the table and left me to it.
I ended up having to stay over night.
After three lots of sickness tablets I began to feel better late in the evening.
The resident doctor made me feel like I was inconveniencing them and it was only when I threatened to discharge myself they began to take me seriously.
Harborne ward shame on you.
Disgusting. I would have received better treatment on the NHS.
I shall also be ensuring my insurers are aware.
I did not see my consultant after the surgery.
One nurse advised I had a full repair to my knee then we were advised it was a partial repair. I was supposed to have a steroid injection in my big toe... Nothing was said about this so I've no idea whether this happened or not. Would definitely not recommend this hospital.
Staff are rude and abrupt and need lessons in customer care.