"needs shutting down"

About: Princess Royal University Hospital (Orpington)

been having head pains 2 weeks really bad i cant talk or move when i get them went to a&e got there 9,30 didnt leave to gone 3, the first nurse was fine took my blood pressure etc, then saw a senior doctor again friednly and requested blood tests and a ct scan, anyway went to wait for bloods ahd my bloods then was taken to another bit, where they did not even scan me as requested, just checked my arms and legs and gave me aproxen for the pain and sent me home, anyway still getting the pains the aproxen made me throw up pink chunks, and didnt touch the pain one bit, anyway i contacted me gp who said i should not have been given napoxen as it is not a acute painkiller, and has requested for me to get a urgent scan at a dif hosp got to wait til augest but still getting the pains but the dr has given me codeine to help. The dr is not happy with how pruh have handeled this and said i should of had a scan as my condition means tumors grow on body anywhere they want an im 60%more likly to get brain tumors , pruh have handled this not very well and when my mri test is done if anything shows up me and my gp will be tking further action

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Response from Princess Royal University Hospital

Thank you for sharing your comments with us. I am very sorry to hear that you felt that the service that you received at the Princess Royal University Hospital was not satisfactory.

We would like to have the opportunity to follow up on what you have told us to see if we can resolve the issues that you raise.

I would encouage you in the first instance to contact our Patient Advice and Liaison Service at the PRUH so that they can take further details fom you.

You can contact them either Tel: 01689 863252 or via email kch-tr.palskent@nhs.net.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful