About: Royal Sussex County Hospital

(as a relative),

What I liked


What could be improved

the nurses being at my friends dads bedside more frequently

Anything else?

my friends dad came in suffering from being sick and complaining of stomach cramps and he was not seen until about an hour after arriving at the hospital by ambulance and he had to do everything himself was not able to walk but had to push himself onto the bed as no1 was there to help him. he nearly fell off the bed but my friends mum had to catch him called for nurse but no1 answered. i am disgusted !!!!

Story from NHS Choices

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Response from Royal Sussex County Hospital

We are sorry to hear of your experience in our emergency department and will pass your feedback on to relevant staff. If you would like to make a formal complaint so that we can properly investigate your experience, you can contact the Complaints Department at the Royal Sussex County Hospital on 01273 696955 (ask for the Complaints department) or via email to complaints@bsuh.nhs.uk. We hope your friend's father is recovering well.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful