"eye injury went to.a&e"

About: Lincoln County Hospital / Ophthalmology

(as the patient),

Sustained a mild eye injury in garden when fell. onto a tree branch. It scratched surface of my eye. Had pain & lots of inflammation blood shot & swelling under left eye. Triage nurse had a quick look at eye doc even less of a look. He gave me ointment but no. further scan etc.

Had go to my own GP who did thorough exam & put iodine in it to establish no debris in it & a scratch to eye surface & no. damage to cornea or iris.

I wish it could have been more thoroughly examined. Plus gp gave me sensitive eye drops to help. with itchiness.

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Response from United Lincolnshire Hospitals NHS Trust

Dear Sophie,

I am was very sorry to hear about your experience in the Emergency Department and apologise for this. This is not the standard of care we hope to provide.

If you are able to contact PALS (Patient Advice & Liaison Service) here at the hospital (Tel: 01522 707071) to inform them of your name, I will be able to investigate this further and provide you with a full response.

Mr Ben Loryman,

Consultant in Emergency Medicine

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