"Fantastic emergency eye care service"

About: Cheltenham General Hospital

I experienced sudden and temporary loss of sight in one eye on Saturday evening.

This was a very frightening situation.

My husband telephoned the emergency eye care number.

After describing the problem we were able to speak to a specialist eye doctor within a few seconds.

The doctor asked a number of questions regarding my symptoms and was able to quickly reassure me and explain that this sounded like a type of migraine. I was offered an appointment to attend the emergency eye clinic the following morning.

The doctor at the eye clinic was very professional and provided a thorough examination.

After checking with the Consultant the eye doctor confirmed the diagnosis of ocular migraine. I was very pleased to be reassured about my eyesight. The service was excellent. Thank you to all concerned.

Story from NHS Choices

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Response from Cheltenham General Hospital

Hi there,

Thank you very much for taking the time to share this experience with us. It does sound like a stressful experience but it's good to hear that you were so well cared for. We will pass your kind feedback on to the teams involved.

Best wishes

The team at Gloucestershire Hospitals NHS Foundation Trust

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