"Exceptional O.T (CMHT)"

After another swift response from my OT in relation to a query I felt I had to come on here and say my piece! Never before have I had a support worker/OT who has had the ability to judge a particular situation and understand my behaviour so damn quickly. To my OT thanks for listening to my experiences and for continuously helping me to retain the control I am absolutely terrified of losing. Your commitment, knowledge, advice and practical tips on coping strategies are second to none. Please know you really do make a difference. Also, thanks to everyone else in the team ...I have always had fantastic support

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Aire Court Community Unit

Thank you for taking the time to post your comments regarding the care you have received at Aire Court and in particular, with your support worker/OT.

Your story is really encouraging to read and I am pleased to hear that staff have demonstrated how committed they have been to you.

You have clearly highlighted that with the right care and support in place, this had a real positive impact on your overall experience.

I have shared your kind words directly with the staff on the unit as it is very satisfying for staff to hear how they have made such a difference.

Receiving feedback is really important to them.

Thank you again for taking the time to share your experiences with us and I wish you well for the future.

Kind regards

Clare Blackburn

PALS, Complaints & Claims Manager

  • {{helpful}} of {{total()}} people think this response is helpful