"Bowel and Pelvic Scan"

About: University Hospital Of North Durham

I attended North Durham Univ Hospital for a bowel and Pelvic scan yesterday (25th Jul 16).

I cannot praise the three members of staff at the scanner sufficiently.

I was so impressed by their friendly and professional manner during the procedure, which was complicated by my frail condition.

They helped me to remain calm and relaxed throughout.

This was the NHS at its best.

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Response from University Hospital Of North Durham

Dear Dorothy

Thank you for providing feedback on your recent experience at the University Hospital of North Durham when you attended for a scan.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Head of Service to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful