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"Out Patient Care....."

About: Whiteleaf Centre

I have been unwell for sometime, 5 Years is my most recent period of suffering and pain. The Whiteleaf is bettter discribed as a Circus than a Hospital caring Centre. Most of the Staff are inept and completely unfit to be in a Caring Enviroment. I have been told to man up and take Control...... Please how does one do that with an Bio Polar Mind. I have given up on them now i just Medicate, Rest and rely on my last few friends. Little wonder the Goverment feels they are so unworthy of extra funding..........

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Responses

Response from Sarah Woods, PALS officer, Complaints & PALS Team, Oxford Health NHS Foundation Trust 7 years ago
Sarah Woods
PALS officer, Complaints & PALS Team,
Oxford Health NHS Foundation Trust

The Complaints & PALS Team’s role includes helping to resolve local concerns, providing information/signposting, listening to people about their experiences and logging compliments about clinical services.

Submitted on 27/07/2016 at 09:54
Published on Care Opinion at 10:50


Dear Anon,

Thank you for taking the time to leave feedback around the Whiteleaf Centre and I am sorry to read you find the staff are unfit to be in a caring environment and you feel unable to receive help and support from our services and you are relying on friends and medication to currently support you.

I would be grateful if you could contact PALS (Patient Advice and Liaison Service) to discuss your concerns in more detail on 0800 328 7971.

Kind regards

Sarah Woods

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