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My visit to day surgery made easier by...

Story from nhs.uk

"My visit to day surgery made easier by..."

About: Hexham General Hospital

Had to have all my teeth out at day surgery unit yesterday. Staff were brilliant especially the nurse who looked after me unfortunately I can't remember their name but they were lovely kept me informed looked after me wonderfully as I was frightened but they put me at ease as soon as I met them. Theatre staff were also brilliant . Thank you to you all

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Response from Hexham General Hospital 7 years ago
Hexham General Hospital

Submitted on 27/07/2016 at 14:28
Published on nhs.uk on 28/07/2016 at 02:30

Dear Ms Bell,

Thank you ever so much for sharing your experience with us, I hope you’re adjusting well following your surgery.

We understand how frightening surgery can be for some patients , which is why it brings me great joy to forward reviews such as yours to our hard working teams- I know they will be delighted to know how much you appreciated all they did for you.

Take care and all the best,

Annie

Annie Laverty – Director of Patient Experience

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