"My visit to day surgery made easier by..."

About: Hexham General Hospital

Had to have all my teeth out at day surgery unit yesterday. Staff were brilliant especially the nurse who looked after me unfortunately I can't remember their name but they were lovely kept me informed looked after me wonderfully as I was frightened but they put me at ease as soon as I met them. Theatre staff were also brilliant . Thank you to you all

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Hexham General Hospital

Dear Ms Bell,

Thank you ever so much for sharing your experience with us, I hope you’re adjusting well following your surgery.

We understand how frightening surgery can be for some patients , which is why it brings me great joy to forward reviews such as yours to our hard working teams- I know they will be delighted to know how much you appreciated all they did for you.

Take care and all the best,


Annie Laverty – Director of Patient Experience

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful