About: North Middlesex Hospital

(as the patient),

What I liked


What could be improved

Everything. I was told by the early pregnancy unit that the scan was done well and that I have nothing to worry about. I was then told to wait for another two weeks for another scan. I asked the person that done my scan twice is everything ok and he said dont worry. Anywat two weeks later had my second scan 11/03/10. was told that I had no baby in my sac. I was so lost and could not accept this and started crying like a baby. Thats how shocked i was. I was so hurt. Anyway after spending the whole day at North middlesex I was told to come in the next day 12/03/10 for a termination at 12noon. I got there early maybe 11.40 or so. I waited untill 5pm and still noone had come for me even though i was booked as an emergency. I had no eaten for nearly 24 hours and no water or any drink. I waited again until 6pm then I said what is going on I feel very faint. Noone had anything nice to say. Then another doctor heard me from another department and came to help me, but still I waited untill 7:30 and was then told sorry we cant operate on you today. and then I jusr broke down. They treat you like you are a tramp at this hospital no respect at all and they had not cared that I had no eaten for 24 hours my face was pale and if hadn't had my husband or my mum beside me i dont know how i would have been.

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Response from North Middlesex Hospital

We are sorry to hear that you felt your experience of the North Mid was a negative one. Improving the experience of our patients is the number one priority for the hospital and we will use your feedback to improve the service patients in that department receive. The patient advice and liaison service would be glad to take any further comments you wish to provide about your care and can be contacted by email at pals@nmh.nhs.uk

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